GENERAL QUESTIONS

Q.  Where I can I find your products?

A.  Check out our Where to Buy page for a list of all our retail partners.

Q.  Is my product warrantied? 

A.  Yes, we stand behind our products.  Check out our full warranty here.  If you have any issues with your product, please contact us so we can remedy the situation.

Q.  Are any of your products made in the U.S.A.?

A.  Yes. Our oil drain pans are made completely in the United States.   Our Portable Fuel Containers are made in the United States and the spouts are made in Canada.


PORTABLE FUEL CONTAINERS

Q.  I’m having trouble assembling or operating my Smart-Fill Spout.

A.   For assistance, check out our instructional video or product instructions below.  If you are still having trouble, please contact us for assistance.

(EMBED VIDEO HERE)

(EMBED PDF BELOW VIDEO)

Q.  I followed the instructions step-by-step, but still can’t get the spout to operate. 

A.  Remove the dust cap.  It comes pre-assembled at the bottom of the spout and many people forget to remove it before using.


OIL DRAIN PANS

Q.  Where can I go to recycle my oil?

A.  Check out our list of retailers that recycle old oil here.

Q.  I’m out of TearAway Trays, where can I get more?

A.  Check out either the 8 Quart Replacement page or the 16 Quart Replacement page for a list of retail partners.